If you have any sort of questions please refer to our FAQ –http://www.bidgolive.com/en/Home/HowToBuy?mode=FAQ

You can also find this section on the website by clicking on HOW TO BUY red button on the main menu tab and following the Frequently Asked Questions section, placed on the left column of opened window.

Here we have collected the most frequently asked questions, which are divided into the following sections with clear answers:

Registration Questions

Payment Questions

Bidding/Buying process

Shipping

Other questions

To find the necessary information quickly you can click on the section name or any question you are interested in.

You will see the chosen question with an answer on it in the red highlighted box, as shown in the following picture.

If you want to go back to the top just click on Back button provided for you under each answer.

In case you require more details please feel free to contact us on info@auctionexport.com  or call +1 416.900.3303 ext: 1

BiDGoLive team have created these round icons painted in different colors for you to see a vehicle condition.

It is very important to know the condition of the vehicle that you are going to buy on real time auction, because as a buyer you need to understand what you can expect from your next car.

Do you need some savings to restore or improve your vehicle or not? The car condition also determines the way it will be shipped to your country.

You can find these icons both in each vehicle profile and on the search page.

The green RUN AND DRIVE icon means that the vehicle starts, could be put into gear and move forward. This car can be shipped to your country by RORO in case it has no extensive damages.

The gray icon named NOT DEFINED shows that the car condition is not defined. You can always request an additional inspection to define the vehicle condition, before you will make a purchase.

The blue ENGINE STARTS icon defines that the vehicle starts and runs at idle, but in such case there is no guarantee that the car is drivable.

If the vehicle is considered inoperable and is in non running condition it will be indicated by the red icon named NONDRIVABLE.

When a car has extensive damages or can’t drive, then it will be shipped to your country in special container or RORO towable if it is available for your destination.