Tag Archives: services

How to place my Bid for a car I would like to buy?

First of all you have to register and then login to your profile.

On your Dealer page find payment options by choosing the Finance tab and “Make a Payment” section.

http://www.bidgolive.com/en/Profile/FinanceDeposit  

Here you can place a minimum deposit using your credit card or find our bank instructions to make a bank wire transfer payment.

After your payment is credited to your BIDGoLive account you can place a bid for a car you like to buy.

Find a green button named Make BID on any vehicle profile page and confirm your decision.

 

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You can also take part in a live auction and Place your BID by clicking on green button with bid amount as shown below.

 

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When the auction ends, you will receive a confirmation letter on your email address with the auction results.

Why is BIDGoLive different?

BIDGoLive is a specially designed website for the US non-residents, who want to buy and export cars to their country from the USA. This website offers a one-spot solution for purchasing a used vehicle. Here you can place your bid for a car your like or even take part in a real-time auction and compete with other buyers from all over the world.

Find out more about what makes us different and how to purchase any IAA car with BIDGoLive by watching the following video tutorial.

Why can you trust BIDGoLive?

If you are looking for a reliable company that can satisfy your auto export needs, BIDGoLive is exactly for you. You can find out all necessary information to dispel your doubts on this page: http://www.bidgolive.com/en/Home/AboutUs   

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It’s absolutely safe to buy with us, as we are an officially registered company, that is issued a Master Business License authentication by the Government of Canada.

Our business activity is constantly monitored by the Better Business Bureau, the independent organization that sets the high standards for fair and honest business behaviour.   

Doing business with clients from all over the world we secure their payments through our trustworthy financial institutions and Skrill.

Since 2006 we are licensed by the Ontario Motor Vehicle Industry Council, which protects the rights of consumers and enhances open competition for registered motor vehicle dealers. Visit the our namesake section stated on the left column dedicated to this organization to learn more about its directives.    

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You can also find more about us as a Registered member of the Used Car Dealer Association of Ontario by clicking on the respective section on the left column of the page.

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How you can contact us

BIDGoLive is a specially designed website, where you can participate in real time auctions. All auctions take place in North America and you can participate from the comfort of your home.

You can bid for a vehicle online no matter where you live, and with our constant support we can assure that you will get a successful buying experience.

If you need any assistance of our experts you can contact us in several ways by clicking on a Live Chat button, choosing the Contact Us section or visiting us on Facebook.

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One of the fastest way to get in touch is to use the Live Chat button on the left side of each website page. By clicking on this green button you will see a Required Information form you need to fill out.

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Please insert your name and email address for your identification and provide the nature of your question, so we can better assist you. By clicking on tab “Next” you will be contacted with one of our Customer Support agents, who provides you with all required information.

If you want to call us or contact one of our departments, you need to choose the Contact Us section on the red menu bar at the top of the website homepage.

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In the new window you will see all our contact details. On the left column of the Contact Us page you can choose the necessary department. Here you can send an email or call by phone or Skype to our Customer Support, Technical Support, Sales Departments and Transportation Department as well.

Please take notice, that all our contacts are active only during our hours of operation. Thus, you can get an immediate reply from us from Monday till Friday starting from 9:00am to 6:30pm EST and on Saturday from 11:00am to 3:00pm EST.

In case you send us an email request at another point of time, we are asking for your patience to let us contact you as soon as possible.

Take part in Several Auctions At Once

You have a chance to take a part in three real time auctions simultaneously. Bidding on up to 3 additional auctions in the same time will allow you to track lanes and vehicles from different auto auctions.

Let’s look how it works with our free trial version now: http://www.bidgolive.com/en/Auctions/Demo  

Following the link above you will see three tabs named Add Auction on the left side of the page.

 

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By clicking on each tab you can add one more auction for you to participate. In the opened window you will see the auction number, city and state, where it takes place.

 

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All your auctions will be displayed on the left side of the page and you can switch among them easily to make your bid. Here you can also see the whole bidding history and react if someone outbids you. When bidding for a car is closed you will see the next vehicle in the lane.

 

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Besides, by clicking on the red criss-cross button shown in the top right corner you can close the display of the auction you does not need.

This technology is a unique on a market and has no substitutes so far. Enjoy your Live Bidding!

How to Get a Quick Help?

If you have any sort of questions please refer to our FAQ –http://www.bidgolive.com/en/Home/HowToBuy?mode=FAQ

You can also find this section on the website by clicking on HOW TO BUY red button on the main menu tab and following the Frequently Asked Questions section, placed on the left column of opened window.

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Here we have collected the most frequently asked questions, which are divided into the following sections with clear answers:

Registration Questions

Payment Questions

Bidding/Buying process

Shipping

Other questions

To find the necessary information quickly you can click on the section name or any question you are interested in.

You will see the chosen question with an answer on it in the red highlighted box, as shown in the following picture.

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If you want to go back to the top just click on Back button provided for you under each answer.

In case you require more details please feel free to contact us on info@auctionexport.com  or call +1 416.900.3303 ext: 1

What do these round icons in a vehicle profile mean?

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BiDGoLive team have created these round icons painted in different colors for you to see a vehicle condition.

It is very important to know the condition of the vehicle that you are going to buy on real time auction, because as a buyer you need to understand what you can expect from your next car.

Do you need some savings to restore or improve your vehicle or not? The car condition also determines the way it will be shipped to your country.

You can find these icons both in each vehicle profile and on the search page.

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The green RUN AND DRIVE icon means that the vehicle starts, could be put into gear and move forward. This car can be shipped to your country by RORO in case it has no extensive damages.

The gray icon named NOT DEFINED shows that the car condition is not defined. You can always request an additional inspection to define the vehicle condition, before you will make a purchase.

The blue ENGINE STARTS icon defines that the vehicle starts and runs at idle, but in such case there is no guarantee that the car is drivable.

If the vehicle is considered inoperable and is in non running condition it will be indicated by the red icon named NONDRIVABLE.

When a car has extensive damages or can’t drive, then it will be shipped to your country in special container or RORO towable if it is available for your destination.

Create you BIDGoLive dealer profile in few minutes

You can easily become a registered member with BIDGoLive, all you need is to open the Registration form and fill out all the required information. The registration is free of charge and takes less than several minutes: http://www.bidgolive.com/en/Profile/Registration

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In the opened form please indicate your real personal details, as when you make purchase with us, you will need to send us your documents. We recommend our clients to use reliable email services, such as Gmail, Hotmail or Yahoo Mail, so you can be sure that your email box is secured.  Considering your password, try to make it longer and secure enough. As for your BidGoLive profile there is no need to worry about, as all your information will be kept on our SSL secured server.

Please ensure that you are familiar and fully agree with BIDGoLive.com Terms and Conditions, before you will click on Register button. After you send us your Registration form, you will receive a confirmation letter from us to your email box. Please open this letter in your in-box and activate your BIDGoLive profile.

If you have already registered on our partner website www.auctionexport.com previously, the system will offer you to use the same email and password and all your personal details will be automatically reflected in BIDGoLive dealer profile.

This video tutorial will help you to know about main useful services BIDGoLive can provide you with https://youtu.be/zuzDqihSaws

How to find a desired car on BidGoLive?

BidGoLive offers you a great chance to participate in a live time auction, which takes place in North America online. Here you can bid for a desired car sitting in front of your computer no matter where you live.

To search for a vehicle you can specify a car make or any other feature in the blank space of the red menu bar.

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We also have created a special Search Page, that allows you to find easily what you really need. You can find it by clicking on the Search button placed on the red menu bar on the top of BidGoLive main page. In the opened window you will see the quick search section on the left side on the page and search results.

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The Search Section may be very useful for you, as here you can select the vehicle type you want to search. Then you need to choose the auto make and model, here you can indicate up to 3 different vehicles at once. Below you can set the year and mileage range for cars you want to bid for.

Besides, the search options allow you to select the vehicle location and condition. Please note, that there are two options of vehicle conditions: “Run & Drive” and “Engine starts”. If you always dreamed of the champagne Toyota Camry, you can select the car color in Any Color section. Now you can click on Search red button and see what we can offer to you now.

The Search Result Section displays to you our whole inventory or only those vehicles, that you have indicated in the previous section. You can also manage the search results by choosing “Sort” option on the right top of the page. Here you can sort the vehicles by year, mileage and piece, depending on your preferences.

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In case, you are not satisfied with the available inventory, you can leave your desirable car’s features in your profile by clicking on the Notify Me Section.

Save cars to your Watch List and view them later

All BidGoLive registered members have an access to Watch List Service. This convenient option allows you to save your search results, view and compare them later.

You can create your Customized Watch List in one click and manage it through your Dealer Profile anytime.

This service is available for you on each vehicle profile page. On your Search Results page, you can click on the grey EYE button with description “Add vehicle to your Watch List” on any vehicle offer and this car will be added to your WATCH LIST:

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You can also find this grey EYE button with description “Add vehicle to your Watch List”  on every vehicle profile page and activate this service. Using this option you can add to your WATCH LIST as many cars as you want.

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To get access to all selected offers you need to open your personal Dealer Profile page and choose the WATCH LIST section. Here you can sort cars by year, mileage and price from “Sort Results by” section.

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You can also view more information about the selected vehicle by clicking on the black button with arrows or open the car profile page in separate window with the help of the VIEW DETAILS blue button.

 

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If you want to keep yourself informed with the current status of selected cars or compare one vehicle with another, please use this service without hesitations. In case you want to remove cars from your WATCH LIST, you can do it easily by clicking on the black EYE button with description “Remove this vehicle from your Watch List”.